Dear Mr Burgoyne,

We should like to advise our apologies for the unscheduled change of mind in respect to the sale of West Garth Road.

We should further like to convey our sincere appreciation for your approach to our situation and your commitment to customers relations.

Our decision was implemented somewhat ‘overnight’ and your understanding portrayed is commendable.

We can but offer our thanks and assure you that your good name will be promoted, with compliments, in any discussions we might have about Estate Agents.

Yours sincerely

Mr and Mrs S
Cowley, Exeter.

Dear Dan,

Thanks for all your efforts, you we’re more than helpful.

Kind regards

Mr and Mrs Asprey
Alphington

Dear John, Lyn and the team,

Thank you very much for all your hard work and assistance in our sale and purchase it was very much appreciated. If you are ever in the vicinity of Vicarage Lane you're more than welcome to drop in for a cup of tea!

Thanks again

Mr Bray and Miss Conibere
Pinhoe, Exeter

June 2009

Thank you very much for supporting me through this long journey.

Mrs M Campbell-West
St Leonards

To Dan, John and Helen

Thank you so much for all your efforts with our sale. We really appreciate your hard work.

Mr and Mrs Reynolds
Heavitree

To Dan

Just to say thank you for all your help. We’re settling in at No.32 nicely.

Best Wishes

Mr and Mrs Thomasson
Pennsylvania, Exeter

To John, Lyn, Helen and Dan

Thank you so much for everything you have done for us. It has been a long and at times painful journey, but we got there and it was well worth it. We are all very happy in our new home.

Thanks Again.

Mr and Mrs Hill
Pinhoe

Dear Dan

Just wanted to say a special thank you to you. You have been a rock and have made a difficult journey more bearable.

Thank you for everything you have done for us.

Mr and Mrs Hill
Clyst Honiton

Dear Dan and all at Burgoynes,

Thank you for all your help and patience! We love being in our new home.

Best Wishes

Mr and Mrs McCallum
Heavitree

Thank you to the Best Estate Agent in Exeter.

Moving day came in the end and here I am writing cards in the window of the flat, watching the boats go by. It is really nice and just right for me or it will be when I have got rid of a few more things and tidied up a bit. I will welcome any of you to call in when passing, everyone comes to Topsham, sometime.

Thank you so much for your personal care.

Mrs B
Topsham

Dear John, Dan and the rest of the team,

A very belated thank you, to the whole team, for assisting us in the sale of my house. We have been meaning to write since we moved but what with my shift and settling in, time has flown by.

We have settled into our new home well and the cat and dog are enjoying the garden!

Wishing you continued success and again many thanks.

Miss C Prescott and Mr C Isaac

To you all,

Thank you for selling my house so quickly. The whole affair was dealt with so efficiently but I would have expected nothing else from the No 1 Estate Agents!

Thank you again

Mrs W Thomas
Exwick

To all at Burgoynes,

I am very pleased all has gone well with my sale and happy to have Ashleigh Road.

Best wishes to all,

Mrs I Wilmington
Exmouth

To Dan and everyone,

Thank you for everything you all have done for me, just a small gift to say thank you.

From
Mrs M Ratledge
St Thomas, Exeter

Dear John, Lyn, Helen, Dan and Simon,

I just wanted to write you a small note to thanks you for all the hard work you have done on our behalf. Although we are unable to move at present, I am extremely grateful for you all and recommend you to everyone.
I wish your business great success but know that you offer such a personal and fantastic service, that this will happen.
If our circumstances change in the future we will of course be calling you.
Take care and love and best wishes

Mr and Mrs D Cockayne
Rockbeare

PS. Love to Dan for his retirement.x

To Everyone at Burgoyne’s

Brian and I can't thank you enough for all your help and dedication during the sale of our property. You have gone beyond our expectations and we appreciate it so much.

Best  wishes and fond regards,

Mr and Mrs B Clover
Pinwood Meadow

Dear John and Dan

Thank you and the team for everything its much appreciated.

John and Sue
Beare.

Dear Helen,

I just wanted to say a huge 'thank you' to you, John, Dan and Lyn for doing such an excellent job in relation to the sale of Mum's house. You have all been unfailingly positive and helpful and have certainly earned your commission!

You personally have been a great advert for Burgoynes (and you can tell John I said that!).

Best wishes and thanks.

John

Mr Neate
Sale of Alphington Property

Dear John and Dan

Just to reiterate what I've said in the chat I've just had with Dan. We would both be absolutely delighted to stay in contact with you if you are ever in the Bath area please e-mail us. It is rare to find people who share the same values so to find three in the same office is a real surprise! We feel the connection made goes beyond business and hope you will keep in touch.

With very best wishes to you both.

With very best wishes to you both.

Geoff and Linda
Pennsylvania, Exeter

Dear John

Just a little personal note to thank you and congratulate you - and your admirable team - for the very positive and professional way in which you handled the sale of Monks road, in an increasingly difficult market.

Your great efforts are very much appreciated by my wife and I. The end result is by way of a thoroughly satisfactory and welcome dividend of the very long and enduring friendship I have with your father.

Mr and Mrs Martin
Exeter

Dan

Just to say a big "Thank you" for all your help - in the selling of B... House.

It has been a pleasure to work with you at Burgoynes.

Many thanks

Mr and Mrs C
Crediton

Dear John

Just a note to say thank you so much to you and Dan and all your team for all the hard work in bringing the sale of Artillery Court to a satisfactory conclusion.

As you are aware, you were the third agency I had appointed for the sale of my property and I have to say that dealing with the other two companies had left me doubting there was such a thing as good customer service from Estate Agents! Burgoynes however, have restored my faith and I would not hesitate to use you again or to recommend you. The feedback service is impeccable.

You and Dan always went "the extra mile", constantly going way and beyond the call of duty. You ensured that you had in depth knowledge of my property and the surrounding area in order to promote it to its maximum potential and I just wanted to thank you for your wonderful service.

With regards

Glen King
St Leonards

Dear John and Dan

A rather belated note from Carole and myself to thank you both for all your help and encouragement with the selling of mum's bungalow. It was a great relief to us both to finally close the door on a very sad time and to know that the new owners were very happy with their purchase.

Best wishes

Mrs L
Exminster

Letter one

Dear Dan

Thank you, for the kindness, support and attention above and beyond the call of duty!

We are settling in quickly and it feels like a weight off my shoulders.

Take care

Mrs C
Heavitree

Letter two

To all the team at Burgoynes

Thank you for an excellent job. All Estate Agents are not the same!

Would, and have, no hesitation in recommending you.

Thank you for your patience with the last carry-on.

Good luck for the future.

Mrs C
Heavitree

Dear John, Karen, Dan and Catherine

Thank you for all your hard work. We got there in the end.

With love and best wishes.

Mr and Mrs F
Heavitree

To you all at Burgoynes (but especially Dan)

Thank you for selling our house and making our new move so easy and stress free!!

Top job!

From Mr and Mrs C
St Davids

Dear John

We are still in the process of settling in here, and it will take a while yet, but we would like to write and thank both you and Dan for all the work you put in on our behalf in the selling of our property.

Quite apart from the way in which you presented and marketed the property, about which we were very pleased, we were always glad to be able to rely on the calm reassurance which you both brought to the whole business of the transaction.

Thanks again and we wish your agency well.

Yours sincerely

Mr and Mrs D
Pennsylvania

To all the staff at Burgoynes, especially Dan

Thank you for the way you sold our house, the presentation was superb - But most of all the human element, never before, and we have sold six properties prior to Holly Tree, have we encountered such a caring attitude from an Estate Agent. We will have no hesitation in recommending Burgoynes, it was like dealing with 'family'!!

We hope the business goes from strength to strength.

Yours sincerely

Mr and Mrs H
North Tawton

Everyone at Burgoynes

Thanks for all your help, we wouldn't hesitate recommending you and your staff.

Keep up the good work - you'll go a long way

Mr and Mrs C
St Leonards

If it wasn't for people like you, there wouldn't be grateful people like us!

What can we say?!! Thank you for everything you have done for us over and above the norm. We couldn't have done it without you!

Mr and Mrs J
Heavitree

Dear All

Just to thank you all for your help and support which enabled us to achieve this move - we are both settling in well. After 33 years at Cedars Road it was quite an upheaval but well worth the effort.

Thank you once again.

Kind regards.

Miss and Mrs S
Pinhoe

Dear John

I am writing to thank you once again for the most unexpected present, it really was very kind of you.

Thank you too for all your expertise and the kindness of you all at Burgoynes, your never failing courtesy and helpfulness made things so much easier for me.

I am gradually settling in and am sure I shall be happy here. I wish you every success for the future and shall have no hesitation in recommending you to all and sundry!

Yours sincerely

Mrs B
Pinhoe